Your first order of Orlistat must be collected from a pharmacy so your height and weight can be checked. This is for your safety, as losing weight with Orlistat is not recommended for patients with a BMI below 30 (or 28 with a weight-related health condition like high blood pressure). For repeat orders, you will be able to choose delivery as an option.

As is true of all medication, Orlistat can interact with other medicines, making them less effective. This is why it’s important that you let us know which prescription, over-the-counter medicines and recreational drugs you are taking so that we can prescribe Orlistat safely.

If you are taking the contraceptive pill alongside Orlistat, you should use additional contraception if you experience severe diarrhoea.  

You can expect to experience changes in your bowel movements 24 to 48 hours after taking Orlistat for the first time. Once you’ve begun your Orlistat treatment, you may also find yourself needing to use the toilet more frequently.

If you miss a meal while you’re taking Orlistat nothing should happen. This is because there’s no fat for the Orlistat to react with, which can also happen if you eat a meal low in or without fat.

However, you may experience the side effects of taking Orlistat, such as abdominal pain or wind. Please see above for more examples of Orlistat’s side effects.

The amount of time Orlistat will stay in your system depends on the patient. It can take anywhere from 12 hours to 72 hours to disappear from your system entirely.

If you’re still seeing the side effects of Orlistat after three days, please talk to your GP.

As is true of all medication, Xenical® can interact with other medicines, making them less effective. This is why it’s important that you let us know which prescription, over-the-counter medicines and recreational drugs you are taking so that we can prescribe Xenical® safely.

There is currently no evidence to suggest that Xenical® will have a negative interaction with alcohol. However, you may want to avoid alcohol if you’re planning to reach a calorie deficit as a part of a healthy lifestyle. 

You may start to expect to see results from Xenical® after two weeks. Xenical® should be taken three times a day, usually over 12 weeks, during which time you should aim to lose about 5% of your weight. However, the speed and quality of its effects depend on aspects of your lifestyle.

If you take more Xenical® capsules than you have been prescribed, contact your GP as you may need medical attention.

Take three tablets a day, each one at mealtimes. Xenical® should be taken either immediately before, during, or up to an hour after meals.

If you have forgotten to take Xenical® and it has been less than an hour since your last meal, take it as soon as possible. After that, take as normal. Do not take a double dose to make up for it, as this only increases the chance of you suffering from side effects.

If you’ve missed several doses of Xenical®, please talk to your GP.

Receiving Mounjaro®:

• When your Mounjaro® medication arrives, it’s important to store it in the fridge immediately (2°C-8°C).
• The needles for your Mounjaro pen will arrive in a separate small white box, included within your parcel. Please take a moment to carefully check your parcel when it arrives to ensure you don’t accidentally discard the white box with the needles. If your parcel arrives and the needle box appears to be missing, don’t worry. Simply contact us via your account and our team will be happy to help.

Storage after use:

• Once you begin using your Mounjaro® pen, it can be kept at room temperature (up to 30°C/86°F) for up to 30 days. After 30 days, the medication will expire.

Transportation and delivery:

• Mounjaro® is kept at the right temperature (2-8°C) during transit, with packaging that maintains this for up to 48 hours.

• If you have not received your order 48 hours after dispatch and/or your medication is warm to the touch, please contact us through your account or call us on 020 7989 9888.

Important note:
If you take your first dose more than 7 days after delivery, please contact us through your account.

Delivery address information

• Mounjaro® must be delivered to your home address to ensure safe storage as soon as possible.
• Please follow the tracking information provided by Royal Mail to make sure you are available for delivery. 
• LloydsPharmacy Online Doctor cannot take any responsibility for lost or stolen parcels once delivery has taken place, and no refunds will be issued.
• Please do not use a pharmacy address. It is likely your delivery will be rejected or disposed of. No refunds will be issued if this happens.
• Please do not order Mounjaro® if your delivery address is in the Channel Islands, Scottish Highlands, Northern Ireland, Isle of Man or other exception postcodes in the UK. Mounjaro® must stay refrigerated in transit and delivery to these areas will be delayed. Unfortunately, you won’t be able to safely use the full dose of the prescribed treatment. If you proceed, your order will be cancelled and refunded.

Yes, you can switch from one weight loss treatment to another. Before you do it, there’s a few things to consider, like: 

• If you’re experiencing any side effects
• How much weight you’re losing on your current treatment. 

You can find out more about Mounjaro® vs Wegovy® including advice on switching.

You can drink whilst taking Mounjaro®. However, limiting your daily intake is recommended as a best practice measure alongside your normal meal plan.

On your consultation, please let our team know before using Mounjaro® if you are taking the contraceptive pill. Birth control pills may be less effective while using Mounjaro®.

How to store

• Any Mounjaro® pens that haven’t been opened should be kept in the fridge. 
• During use, you can keep the pens for 30 days in the fridge or at room temperature (below 30°C).

How to throw away

• Pens need to be disposed of in the sharps bin you’re given when you start your treatment.
• When you’re prescribed Mounjaro® you’ll need to check your local council’s website to find out how to get rid of the sharps bin and its contents.